Returns & Exchanges
At The Shop Company, we want you to love your style. If your purchase isn't a perfect fit, you can return or exchange unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and securely package your items.
- 3.Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to send your items back to our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned garments, your refund or store credit will be processed within 5 to 7 business days.